Frequently asked questions
Answers to the questions we are asked most often.
Getting started
Choose Create Account, register with your email address and set a password. You will be signed straight into your dashboard. Identity verification is completed separately from the Security Center and is required before you can withdraw.
Buying and selling
Yes, wherever the security is marked as fractional-eligible. Enter an amount and the review screen shows the exact fractional quantity you will own before you confirm.
Money
Open the Funding Center and choose a payment method. Each method shows its fee, processing time, minimum and maximum before you continue. Your balance is credited once the deposit has been confirmed.
Data and pricing
Demo reference data. No market-data provider is connected yet, so prices shown are illustrative and are not live market prices. The current status is always displayed next to prices and on every chart.
Security and support
A single action in the Security Center that immediately blocks new orders, deposits and withdrawals on your account. You can release it yourself once you are satisfied everything is in order.
Cannot find what you need? The Support Center has searchable articles and lets you open a ticket with a reference number you can track.